Arundel Ambulatory Surgery Center​

Call Us:  410-224-2811

Patient Rights

In recognition of the responsibility of Arundel Ambulatory Surgery Center (AASC) to provide high quality patient centered care the following description of patient’s rights is being provided. These rights can be exercised on the patient’s behalf by a designated surrogate or proxy decision maker if the patient lacks decision-making capacity is legally incompetent, or is a minor.

Every patient has the right to:
  • Considerate and respectful care 
  • Quality care and treatment in a safe environment
  • Privacy and confidentiality in all areas of care
  • Knowing at all time the identity, title, and credentials of health care personnel responsible for his care​
  • An explanation concerning the diagnosis, treatment, procedures, and prognosis of illness in understandable terms. When it is not medically advisable to give such information to the patient, the information will be provided to appropriate family members
  • Receive information, from the physician, necessary to give informed consent prior to the start of the procedure or treatment. Except in emergencies, this information will include a diagnosis, specific treatment, risks involved, and a prognosis
  • Participate in decisions involving care, except when contraindicated for health reasons. The patient may also refuse treatment but must be informed of the consequences of the refusal
  • Be informed of off-hour emergency coverage
  • Expect the center to respond to reasonable requests for services. When medically necessary, a patient may be transferred to another health care facility after receiving complete information and explanation as to why the transfer is needed
  • Ask and be informed of the existence of business relationships among the hospital, educational institutions, other health care providers, or payers that may influence the patient’s treatment and care
  • Examine and receive an explanation of his bill and available payment methods. · review medical records and to have the information explained or interpreted as necessary, except when restricted by law
  • Receive services without regard to age, race, color, sexual orientation, religion, marital status, sex, national origin, or sponsor
  • Advance directives; the center does not honor advance directives. The patient may accept or decline care at the center with the understanding that all resuscitative measures are mobilized in the event of an emergency situation
  • Voice grievances and recommend changes in policies and services to the center’s staff, administration, State Department of Health, and The Joint Commission without fear of reprisal
  • Expect that marketing and advertising conducted by the facility is not misleading
  • Be informed of the facility’s rules and regulations relating to patient and visitor conduct
  • Language Assistance and Services

Our health care team is dedicated to providing safe, quality patient care in a friendly, caring environment. If you wish to discuss any concerns you may have regarding your care at the center, please call 410-224-2811 and ask to speak with the administrator.

>Click Here to download a copy of the Patient Rights

Questions, please call: 410-224-2811.